if your version is more than 10 days old, 1st you should try to update it.
And if it still doesn't work, and if you have the full version, could you send me your "Tennis.ini" & "System.log" files, + all subfolder "Profiles" compressed in .zip or .rar, to the email you got your license key from ..? (everything should be in c:\program files\tennis elbow manager )
== Mana Games ==
>> I don't answer Private Message, except if it's really a _Private_ topic <<