Banned for months without reason and not able to play online

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Banned for months without reason and not able to play online

Postby BillyDjad92 » 21 Jul 2021, 17:18

Hi Manutoo,

I'm banned without reason since January 2021 and I'm not able to play online. Could you please help me out with this matter.

I'm having each time and directly this kind of message when trying to join a game (message is attached).

Thanks in advance for your help and support.
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BillyDjad92
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Gaming Since: 17 Jul 2021, 21:36

Re: Banned for months without reason and not able to play on

Postby manutoo » 22 Jul 2021, 06:26

Hello,

it doesn't mean you're banned ; this message means either your TE can't reach the internet, or your opponent's TE can't, usually because the router isn't configured correctly.

If you get this message with everybody, then it means it's you who should configure your router. More info here : topic8-9923.php .

And if your ISP has a CGNat, then you may be out of luck : https://en.wikipedia.org/wiki/Carrier-grade_NAT .
ManuTOO
== Mana Games ==

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