Launcher Stuck Loading

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Launcher Stuck Loading

Postby UnibrowCilic » 25 Jul 2024, 15:05

Hi Manuuto, launcher keep going past 100% and not launching the game on downloading the last patch. Should I attach bug report here? Thank you.
UnibrowCilic
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Messages: 17
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Re: Launcher Stuck Loading

Postby UnibrowCilic » 25 Jul 2024, 15:05

on Mac
UnibrowCilic
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 02 Mar 2016, 21:24
Location: Australia

Re: Launcher Stuck Loading

Postby manutoo » 25 Jul 2024, 15:43

Hello,

I just checked and the full install seems to be working, so it might be an issue with the patch install.

Could you send me this file : "~/Library/Logs/Mana Games/TennisElbow4-Launcher/Player.log" ? (enter the folder in Finder -> Go -> Go to folder)

Then delete this folder : Documents/Tennis Elbow 4
And launch the TE4-Launcher again it should download the full game.

Alternate solution : if you still see activity (file downloaded and/or patch decompressed), wait for a while, and if still not ok, then restart TE4-Launcher once to twice.
ManuTOO
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Re: Launcher Stuck Loading

Postby UnibrowCilic » 25 Jul 2024, 16:03

file attached
UnibrowCilic
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 02 Mar 2016, 21:24
Location: Australia

Re: Launcher Stuck Loading

Postby manutoo » 25 Jul 2024, 16:17

I got it ; there's nothing special in it, so I'm not sure what happened. Maybe it was just very slow.

I found a way to test on my Mac and the patch install worked as well.

Did it work for you after deleting the TE4 folder ?

Note : I deleted the log in your message after downloading it.
ManuTOO
== Mana Games ==

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Re: Launcher Stuck Loading

Postby UnibrowCilic » 25 Jul 2024, 16:36

It works now. However, now I can't turn off the "danger zone". I've quit and change the setting on my player again but as soon as I start the match the preview is back on "All preview + Danger zone". Help please!

Thank you.
UnibrowCilic
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 02 Mar 2016, 21:24
Location: Australia

Re: Launcher Stuck Loading

Postby UnibrowCilic » 25 Jul 2024, 16:41

Ok it seems it always +1 of what I set. For example I set no preview, it shows Service only.
UnibrowCilic
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 02 Mar 2016, 21:24
Location: Australia

Re: Launcher Stuck Loading

Postby manutoo » 25 Jul 2024, 17:09

Could you send me a Bug Report when you see the incorrectly-set preview ? (HowTo => topic5-31732.php )
ManuTOO
== Mana Games ==

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manutoo
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Re: Launcher Stuck Loading

Postby manutoo » 25 Jul 2024, 20:13

Disable the Help screen on Match start and you'll be fine. It'll be fixed in the next update, thanks to your report !
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 19750
Gaming Since: 24 Jan 2004, 15:38
Location: France


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