[TE4] How to send me a Bug Report or Your saved games

the place to report any bug met in the game

[TE4] How to send me a Bug Report or Your saved games

Postby manutoo » 19 Aug 2019, 08:28


=== From the game ===

To send me a Bug Report, press the Scroll Lock key (next to the Print key).

It'll send me :
- your log
- a screenshot of your current screen
- the .dmo of your current match, if you didn't turn off its recording
- if relevant, your saved games will also be automatically attached to it, as well as the player & tour bases if you have some custom ones

If you don't have a Scroll Lock key on your keyboard, you can bind another key in Settings -> Controls -> Shortcuts -> Send Bug Report.

=== Manually ===

To send me your saved games, you should :
1- Launch the game, click on Settings -> Profiles -> Open Data Folder on the bottom left
2- Then send me the 2 or 3 most recent files .sav (with their .ini & .match if available) from that folder if you play with men ; or the "Wta" subfolder if you play with women

Join your Player, Category and Tournament bases if you modified them.

Sometimes, I'll also need the log file (especially in case of a crash), which is located here by default :
- Mana Games version : "C:/Users/[YourUserName]/AppData/LocalLow/Mana Games/Tennis Elbow 4/Player.log"
- Steam version : "<SteamFolder>\SteamApps\common\Tennis Elbow 4\Tennis Elbow 4_Data\output_log.txt"
- macOs version : "~/Library/Containers/unity.ManaGames.TennisElbow4/Data/Library/Logs/Unity/Player.log"
- Steam macOs version : "~/Library/Logs/Unity/Player.log"

If I request your "Tennis.ini", I refer to this file in the Data Folder :
- Tennis.ini
or, if you have created a custom Profile, this one :
- Profiles\[NameOfYourProfile].ini

Compress everything in a .zip, .rar or .7z file (to reduce the size), and send it to : contact (at) managames -dot- com .

Alternatively, you can upload your .zip to https://www.mediafire.com and post the link in the Forum.

How to compress to .zip ?
- On Windows : select all files you want to compress, then right-click -> send to -> compressed (zipped) folder
- On Mac OSX : select all files you want to compress, then right-click -> Create Archive
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
Game Author
Messages: 16143
Gaming Since: 24 Jan 2004, 15:38
Location: France

Return to TE - Bug Report

Who is online

Users browsing this forum: CCBot [Bot] and 0 guests