Crash after selecting a tournament...

the place to report any bug met in the game

Crash after selecting a tournament...

Postby obdz » 03 Mar 2018, 21:50

Hi,

I am playing latest TE2013 version, and using Maxou Patch 2016. But the crash I am facing never happened before with the patch, so I don't believe it is related to the patch.

So when I click next week, and I chose Paris Masters, the game freezes and I have to restart windows to get back to use windows.

I don't know why this is happening, I've played several years before and this is the first time it happens. Can you help me? I worked hard in this save and I don't wish to lose it.

I will upload the system.log.

Thank you
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby manutoo » 04 Mar 2018, 09:11

Hello,

download the patch from here and let me know if it helps or not : topic15-28507.php .
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 14810
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Crash after selecting a tournament...

Postby obdz » 04 Mar 2018, 16:06

Last time I downloaded installer was in 12 December 2017, so I think I already have it installed.
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby manutoo » 05 Mar 2018, 08:56

Your log says "Sep 18 2017, 19:01:16", so it was the demo, not the patch which should say "Jan 2018".
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 14810
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Crash after selecting a tournament...

Postby obdz » 05 Mar 2018, 09:37

@manutoo

I will try today. I did not know that I downloaded the demo. Even so, how did it work if it was a demo...?
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby obdz » 05 Mar 2018, 17:37

I've uninstalled, and installed the latest version. But same crash happens.

Here is the system.log
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby manutoo » 06 Mar 2018, 06:19

Full version = demo + your Key.

But you shouldn't install only the demo, install also the patch linked above. Now, you're on "Oct 11 2017" version.
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 14810
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Crash after selecting a tournament...

Postby obdz » 06 Mar 2018, 15:02

dear @manutoo,
I uninstalled the demo, and everything. And installed the full version : "Tennis Elbow 2013 v1.0j is released (Build 114-2017.8.29)". And the same carsh happened I uploaded the system.log earlier.
Should I still install patch?
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby obdz » 06 Mar 2018, 15:25

@manutoo

okay, i've installed the latest patch. However, the crash is not gone.
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby manutoo » 07 Mar 2018, 08:43

I checked the log and I'm not sure what's going on but the last error messages are likely about the SurfaceSpeed from the Court.ini not being in the [-1;+1] range, so check all Court.ini of the current week and change their SurfaceSpeed if it's not correct.
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 14810
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Crash after selecting a tournament...

Postby obdz » 08 Mar 2018, 15:21

manutoo wrote:I checked the log and I'm not sure what's going on but the last error messages are likely about the SurfaceSpeed from the Court.ini not being in the [-1;+1] range, so check all Court.ini of the current week and change their SurfaceSpeed if it's not correct.


Paris court.ini surfacespeed is set to 2.5 :shock:

I don't know how this happened although I played it previously. :?
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51

Re: Crash after selecting a tournament...

Postby manutoo » 09 Mar 2018, 07:33

And setting it back to 1 fixed your issue ?
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 14810
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Crash after selecting a tournament...

Postby obdz » 09 Mar 2018, 09:25

I set it to 0.5, and it is fixed.

Thank you for your help mantoo.
obdz
crazy of the little yellow ball
crazy of the little yellow ball
 
Messages: 153
Gaming Since: 01 Feb 2017, 21:51


Return to TE - Bug Report

Who is online

Users browsing this forum: No registered users and 1 guest