Freezing bug

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Freezing bug

Postby Raz » 27 Jul 2013, 17:12

So there's this freezing bug that's been pissing me off a bit lately, happened every single day.

So right after the match is over, I give someone his deserved reputation and right after that I click "Ok" to return to main menu. The moment I click on "Ok" the game freezes and never comes back. I have to ctrl alt delete and close TE proccess everytime.

I have the impression that this happens only when my opponent disconects before I try to give him reputation and click Ok.He probably cannot receive my reputation because he disconnected before I clicked "Ok".

Check it out please
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Re: Freezing bug

Postby manutoo » 28 Jul 2013, 04:13

Hello,

if you click on "Give Rep" before to click on "Ok", does it freeze as well ?
If you wait 1 minute, the game is still frozen ?
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Re: Freezing bug

Postby Raz » 28 Jul 2013, 15:23

manutoo wrote:Hello,

if you click on "Give Rep" before to click on "Ok", does it freeze as well ?


No it does not. As soon as I click Ok, game is frozen. It appears that most of the time this happens is when my opponent already left before I gave him reputation and I got the "connection lost " message.

manutoo wrote:If you wait 1 minute, the game is still frozen ?


It never comes back, last time I waited 2-3 mins so I had to ctrl alt delete and close TE process :blackeye:


LE: Today I played against a player who for some reason had disconnected during the match, he left the game lobby first, I got the "connection lost" message and when I clicked "Ok" game froze again.And this time I didnt give him any reputation.
So apparently this bug doesnt occur only when you give someone reputation. And to be honest, game never froze when I left match lobby before my opponent, in other words: If i try to be quick and leave match lobby before my opponent does, game doesnt get frozen. And that might mean that my opponent's game might get frozen because he will get the "connection lost" message, I dont know.
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Re: Freezing bug

Postby manutoo » 29 Jul 2013, 04:05

So if you wait for the "Connection lost" message, and then select Rep and click the "Give Rep" button, does it freeze as well ? Or does it freeze only you click "Ok" ?
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Re: Freezing bug

Postby Raz » 29 Jul 2013, 12:59

manutoo wrote:So if you wait for the "Connection lost" message, and then select Rep and click the "Give Rep" button, does it freeze as well ? Or does it freeze only you click "Ok" ?

only when clicking Ok

BTW, whats the deal with people reconnecting to my game after I banned them ? There was this guy today that was around 800 elo and I banned him from joining my game and he still managed to join 3-4 more times,banned him everytime.I thought the button was called "Ban this player for this session". And this isnt the first time this happens :wink:
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Re: Freezing bug

Postby manutoo » 30 Jul 2013, 04:43

Ok, then it's not about reputation.
Did you notice if it hangs only when you host or only when you join someone ?

Ban should still work ; maybe that guy d/c & reconnected to get a new IP. Or it could be related to Ipv6 issue, as the ban is done only for Ipv4.
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Re: Freezing bug

Postby Raz » 30 Jul 2013, 14:03

Thing is I host the game everytime. So the bug could occur only when you're the host.
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Re: Freezing bug

Postby manutoo » 31 Jul 2013, 04:45

Yup, it could be linked to closing of server info.
Could you send me your System.log next time you get a freeze ?
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Re: Freezing bug

Postby Raz » 01 Aug 2013, 00:45

sure
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Re: Freezing bug

Postby Raz » 04 Aug 2013, 17:02

Ok the game crashed when I clicked "Ok" today, here's your file:

http://wikisend.com/download/158050/System.Log
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Re: Freezing bug

Postby manutoo » 05 Aug 2013, 06:19

Ok, so it's confirmed, it's on Server info closing (if you just clicked on ok before the hanging).
Do you remember your opponent name & score before this last hang ? I'll try to check the exact request that was made to managames.com and see if I can find something from it.

PS: I just did a very little change in the server handling, but I doubt it will fix the hanging.
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Re: Freezing bug

Postby Raz » 08 Aug 2013, 00:04

Unfortunately I dont remember his name, but I'll try to remember my next opponent's name,next time it crashes
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Re: Freezing bug

Postby Raz » 23 Aug 2013, 20:24

So the game froze today.
My name: Raz
His name: [Fake] John Isner

Gave him rep, and instantly froze when i clicked 'Ok'
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Re: Freezing bug

Postby manutoo » 24 Aug 2013, 08:06

Ok, I looked more in details and still couldn't figure out what's going on nor could reproduce it on my PC... :fear:
I slightly changed the way the server is contacted and added a bunch of debug info so it may help to locate where exactly it's hanging.
Could you dl the patch & post the System.log it'll have produced on next freeze ? ==> http://www.managames.com/download.php?TE2013-Patch.exe

In a general way, when your in that case ( = clicking on OK after your opponent disconnected), how often does it freeze ? Every time ? 50% of times ? 10% ?
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Re: Freezing bug

Postby Maxy » 28 Aug 2013, 00:46

Now freezing between the games :sweat: In chat as well, this game is going down :stop: Two times, when I wanted to join someone, It says Connecting.. and then freezes, so had to quit the game, ctrl+alt+del..

EDIT: Now after match, when I clik OK, freezes, so I have to close the game, weird, really weird!!
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