HELP WITH PROFILE [ELO is reset to 1000]

General discussions about the 3rd edition of Tennis Elbow

HELP WITH PROFILE [ELO is reset to 1000]

Postby Shoulderpova » 16 Nov 2021, 16:56

Guys, can someone help me? I bought the game TE2013 and I played like 3000 matches with my account Shoulderpova, but something happened and I am new player. Like I went to play online and I am on ELO 1000 and 0 matches. What happened???
Shoulderpova
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Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby manutoo » 17 Nov 2021, 07:54

Hello,

if you just installed a Mod that contains the file "Profiles\Mana.Dat", it might have reset your online account. Else it's a bug. :fear:
ManuTOO
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Re: HELP WITH PROFILE

Postby Shoulderpova » 17 Nov 2021, 08:31

I didn´t install anything. So it stays like this now??? I spend 6 years playing online, only to lose it all?
Shoulderpova
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Messages: 17
Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby manutoo » 18 Nov 2021, 05:57

I just restored your number of games & ELO ; I'm not sure it'll work or not. If it's not ok, then you should delete Mana.Dat and then not play till I update again your online data.
ManuTOO
== Mana Games ==

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Re: HELP WITH PROFILE

Postby Shoulderpova » 18 Nov 2021, 08:33

It worked, thank you very much!!! :love9:
Shoulderpova
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Messages: 17
Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby Shoulderpova » 30 Dec 2021, 16:05

Manutoo, it happened again. :|
Shoulderpova
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby manutoo » 31 Dec 2021, 07:54

I restored your stats again.

Next time you notice you're back at 1000 ELO, do not play. Instead restart the game and tell me if your ELO is restored or still at 1000.

This time, did you see exactly 1000 ELO when launching the game ? Or did you see 1013 ELO after having played a match ?
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
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manutoo
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Messages: 17407
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: HELP WITH PROFILE

Postby Shoulderpova » 01 Jan 2022, 16:38

Sorry, I did not see you answer and I played. Now I am back around 1000. It happens almost each time I start the game.
Shoulderpova
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby manutoo » 01 Jan 2022, 17:55

I set back your ELO to 2000.

Every time you launch the game, check carefully if you're at 1000 ELO and if yes, then restart the game to see if you're at 1000 ELO again or not.
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 17407
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: HELP WITH PROFILE

Postby Shoulderpova » 01 Jan 2022, 19:35

Thank you very much! Now everything seems fine, I am at 2000 ELO. I am going to play and will see what will happen.
Shoulderpova
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby Shoulderpova » 25 Jan 2022, 21:16

@manutoo, it happened again. :( I restart the game and nothing changed. What is going on? Should I reinstall the game?
Shoulderpova
tennis fan
tennis fan
 
Messages: 17
Gaming Since: 16 Jan 2019, 19:42
Location: Czech Republic

Re: HELP WITH PROFILE

Postby manutoo » 26 Jan 2022, 06:54

I restored your ELO again.

Try to install the game in "C:\Tennis Elbow 2013\" instead of "C:\Program Files (x86)\Tennis Elbow 2013\", in case there's some strange issue with the Windows virtual store.
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 17407
Gaming Since: 24 Jan 2004, 15:38
Location: France


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