White tennis court after update

the place to report any bug met in the game

White tennis court after update

Postby onedevotee75 » 04 Feb 2024, 02:23

Hi,

i updated TE4 today to the latest version (Build 125 SubBuild 2024.2.3-1) and now just see a white screen during on court

https://ibb.co/Wzmv1HM
onedevotee75
court stakhanovite
court stakhanovite
 
Messages: 30
Gaming Since: 06 May 2023, 16:16

Re: White tennis court after update

Postby manutoo » 04 Feb 2024, 07:23

Hello,

send me a Bug Report from that screen. (HowTo => topic5-31732.php )
If it doesn't work, send one before that screen, and then manually send the Player.log .
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 18765
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: White tennis court after update

Postby onedevotee75 » 04 Feb 2024, 13:41

Hello manutoo

i have send the bug report.
onedevotee75
court stakhanovite
court stakhanovite
 
Messages: 30
Gaming Since: 06 May 2023, 16:16

Re: White tennis court after update

Postby manutoo » 04 Feb 2024, 15:34

I got your Bug Report : it looks like the shader cache was corrupted which happens sometimes (it's a Unity bug, the engine I'm using). So I deleted it and rebuilt the game.

You can update the game again and hopefully it'll work. Please let me know the result. :fear:
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 18765
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: White tennis court after update

Postby onedevotee75 » 04 Feb 2024, 16:57

Great, did you upload the update?

I get the message that no updates are found on the website

also through the patcher no update found. 8-)
onedevotee75
court stakhanovite
court stakhanovite
 
Messages: 30
Gaming Since: 06 May 2023, 16:16

Re: White tennis court after update

Postby manutoo » 04 Feb 2024, 17:26

Yes, I checked and the last version is online. Sometimes, there's web caching that prevents you from seeing it. It can last for a couple of days.

You're on Mac, right ?

1st, check if it wasn't already updated, as it was very small. In the Credits, it should be SubBuild 2024.2.3-2.

I guess the best is to reboot your Mac and if it doesn't help then delete "~/Documents/Tennis Elbow 4" if you don't mind redownloading the whole game.
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 18765
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: White tennis court after update

Postby onedevotee75 » 04 Feb 2024, 17:50

no, i am on windows 10
i rebooted my pc and unfortunately it still does not find an update on your website and still shows "SubBuild 2024.2.3-1" in the credits :shock: :thinking:

would be great to avoid deleting the TE4 folder you mentioned and to reinstall the game.

I'm worried that my save games will no longer work then. :thinking: :unsure
onedevotee75
court stakhanovite
court stakhanovite
 
Messages: 30
Gaming Since: 06 May 2023, 16:16

Re: White tennis court after update

Postby manutoo » 04 Feb 2024, 18:12

Oh damn, I had mixed up your Report with someone else. :sweat:

So I tested on my Windows, and I got the white screen as well, which is quite mysterious because I had tested yesterday and AFAIR it was working fine.

Anyway, I just rebuilt the Windows version as well so you should be able to grab the update within 40 minutes (the time I need to bundle & upload it).
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 18765
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: White tennis court after update

Postby Aristarque » 04 Feb 2024, 19:17

Hello,
I have the same problem on Windows 11, so I look forward to the update :)
Aristarque
Guest
 

Re: White tennis court after update

Postby Aristarque » 04 Feb 2024, 19:22

Arf ! there is one hour lag ^^
Update installed, everything works.
Thanks
Aristarque
Guest
 

Re: White tennis court after update

Postby onedevotee75 » 04 Feb 2024, 20:12

Great manutoo, thank you very much.

Now i was able to download the update and now everything works fine again :yes:
onedevotee75
court stakhanovite
court stakhanovite
 
Messages: 30
Gaming Since: 06 May 2023, 16:16


Return to TE - Bug & Glitch Reports

Who is online

Users browsing this forum: No registered users and 18 guests