Twice now when playing the World Tour, my player's characteristics have been lost (or changed). The first time, I had a player with brown hair, a hat, a certain color socks and shoes, and other features. I had played several tournaments like this. Then, I selected the next game, selected a tournament to play in, and on the screen showing my player and my skills, the characteristics were all different -- the forehand, the backhand, the hair color, no hat, etc. I just ignored this the first time, although I did eventually change the hair color and some other things, like the shoe style. I played several tournaments with this "new" player. Just now, this problem happened again, and I don't know what to do. This is very frustrating as I would like to continue to build my player through the tournaments, and I don't remember exactly what all of my skills were set to before this happened the second time. So now, I am getting tired of playing the World Tour, because I tire of having to change these things or keep up with them. Oh, in this last occurence, the mode of my player is CPU, so I can't play at all with this character that the game selected for me. I had to retire the match, as when I tried to correct this by changing to another profile, the game crashed. When I reopened the game, my normal profile was loaded, and again trying to activate the Default profile crashed the game. So, somehow I have to correct these changes in my player profile and try to resume the World Tour.