After several days of research, I found the reason.
The solution is as follows
Please save your work, because the system will restart.
2.Click clock,language and region
3.Click region and language
4.And click "change system locale" below administrative.
5.Recommended choice of English or French
6.Then the system will remind you to restart the system, please save your work first.
7.Finally, re-open the game you will find it normal.
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