Game won't start

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Game won't start

Postby Swizz » 09 Jun 2019, 22:00

Hello,

I am attempting to run the latest version of TEM2. Although I have played the game just fine on other machines before, this is the first time I am attempting to play it on this (new) computer. After downloading and installing the game, I click the .exe file and it simply presents a small error message saying the game crashed and an error folder was created. The program itself never boots. So far I have tried running as administrator, fiddling with my computer's resolution/refresh rate, and playing the game directly through Steam, but so far the problem remains unresolved.

Do you have any suggestions for how I might fix this?
Swizz
tennis enthusiastic
tennis enthusiastic
 
Messages: 7
Gaming Since: 17 Jul 2018, 17:57

Re: Game won't start

Postby manutoo » 10 Jun 2019, 06:41

Hello,

could you post or send me this file : "C:\Program Files (x86)\Tennis Elbow Manager 2]\Tennis Elbow Manager 2_Data\output_log.txt" ? And Error.txt as well if it exists.
ManuTOO
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Re: Game won't start

Postby Swizz » 11 Jun 2019, 00:16

Here are the files as requested.
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Swizz
tennis enthusiastic
tennis enthusiastic
 
Messages: 7
Gaming Since: 17 Jul 2018, 17:57

Re: Game won't start

Postby manutoo » 11 Jun 2019, 06:53

You might not have enough RAM to run the game. How much your PC has ?

Maybe try to reboot your PC (not turn off & back on), maybe it'll free up some memory.
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
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manutoo
Game Author
 
Messages: 17510
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Game won't start

Postby Swizz » 12 Jun 2019, 01:25

Hello again,

My PC has 16gb of RAM. I do not think that's the problem. There is plenty of memory available and I do not experience issues with other programs.

So I wonder what else could be causing this?
Swizz
tennis enthusiastic
tennis enthusiastic
 
Messages: 7
Gaming Since: 17 Jul 2018, 17:57

Re: Game won't start

Postby manutoo » 12 Jun 2019, 07:05

I wonder as well... :scratch:

It's crashing at the start of the Unity engine.

Maybe try to update your GPU drivers if you didn't do it for a long time.

And if you have DEP on, try to turn it off for TEM2 : https://www.thewindowsclub.com/turn-off ... ention-dep .
ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 17510
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Game won't start

Postby Swizz » 12 Jun 2019, 18:36

I disabled DEP and updated my graphics driver. Still not working. :(
Swizz
tennis enthusiastic
tennis enthusiastic
 
Messages: 7
Gaming Since: 17 Jul 2018, 17:57

Re: Game won't start

Postby manutoo » 13 Jun 2019, 08:06

ManuTOO
== Mana Games ==

>> I don't answer Private Message, except if it's really a _Private_ topic <<
User avatar
manutoo
Game Author
 
Messages: 17510
Gaming Since: 24 Jan 2004, 15:38
Location: France

Re: Game won't start

Postby Swizz » 13 Jun 2019, 21:55

Yes! I uninstalled Citrix and now the game works perfectly.

Thank you, Manutoo!!
Swizz
tennis enthusiastic
tennis enthusiastic
 
Messages: 7
Gaming Since: 17 Jul 2018, 17:57


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