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Crash after selecting a tournament...

PostPosted: 03 Mar 2018, 21:50
by obdz
Hi,

I am playing latest TE2013 version, and using Maxou Patch 2016. But the crash I am facing never happened before with the patch, so I don't believe it is related to the patch.

So when I click next week, and I chose Paris Masters, the game freezes and I have to restart windows to get back to use windows.

I don't know why this is happening, I've played several years before and this is the first time it happens. Can you help me? I worked hard in this save and I don't wish to lose it.

I will upload the system.log.

Thank you

Re: Crash after selecting a tournament...

PostPosted: 04 Mar 2018, 09:11
by manutoo
Hello,

download the patch from here and let me know if it helps or not : topic15-28507.php .

Re: Crash after selecting a tournament...

PostPosted: 04 Mar 2018, 16:06
by obdz
Last time I downloaded installer was in 12 December 2017, so I think I already have it installed.

Re: Crash after selecting a tournament...

PostPosted: 05 Mar 2018, 08:56
by manutoo
Your log says "Sep 18 2017, 19:01:16", so it was the demo, not the patch which should say "Jan 2018".

Re: Crash after selecting a tournament...

PostPosted: 05 Mar 2018, 09:37
by obdz
@manutoo

I will try today. I did not know that I downloaded the demo. Even so, how did it work if it was a demo...?

Re: Crash after selecting a tournament...

PostPosted: 05 Mar 2018, 17:37
by obdz
I've uninstalled, and installed the latest version. But same crash happens.

Here is the system.log

Re: Crash after selecting a tournament...

PostPosted: 06 Mar 2018, 06:19
by manutoo
Full version = demo + your Key.

But you shouldn't install only the demo, install also the patch linked above. Now, you're on "Oct 11 2017" version.

Re: Crash after selecting a tournament...

PostPosted: 06 Mar 2018, 15:02
by obdz
dear @manutoo,
I uninstalled the demo, and everything. And installed the full version : "Tennis Elbow 2013 v1.0j is released (Build 114-2017.8.29)". And the same carsh happened I uploaded the system.log earlier.
Should I still install patch?

Re: Crash after selecting a tournament...

PostPosted: 06 Mar 2018, 15:25
by obdz
@manutoo

okay, i've installed the latest patch. However, the crash is not gone.

Re: Crash after selecting a tournament...

PostPosted: 07 Mar 2018, 08:43
by manutoo
I checked the log and I'm not sure what's going on but the last error messages are likely about the SurfaceSpeed from the Court.ini not being in the [-1;+1] range, so check all Court.ini of the current week and change their SurfaceSpeed if it's not correct.

Re: Crash after selecting a tournament...

PostPosted: 08 Mar 2018, 15:21
by obdz
manutoo wrote:I checked the log and I'm not sure what's going on but the last error messages are likely about the SurfaceSpeed from the Court.ini not being in the [-1;+1] range, so check all Court.ini of the current week and change their SurfaceSpeed if it's not correct.


Paris court.ini surfacespeed is set to 2.5 :shock:

I don't know how this happened although I played it previously. :?

Re: Crash after selecting a tournament...

PostPosted: 09 Mar 2018, 07:33
by manutoo
And setting it back to 1 fixed your issue ?

Re: Crash after selecting a tournament...

PostPosted: 09 Mar 2018, 09:25
by obdz
I set it to 0.5, and it is fixed.

Thank you for your help mantoo.