Cute player attributes crashed game

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Cute player attributes crashed game

Postby CC » 07 Nov 2009, 20:29

The picture says it all. This "Karlvic" I guess tried to be cute by making his doubles partner a stick figure. The game crashed immediately (and he also switched to another application) (so, no one cheats? :roll: ). I sent the log as requested when the application faulted (using the Windows tool). There have been many application crashes for me since the last release, and I have sent the log almost always.

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Re: Cute player attributes crashed game

Postby manutoo » 08 Nov 2009, 05:46

It seems I didn't receive your bug report, I'm not sure why... :sweat:

I already played against someone with such a player, I don't think it creates problem...
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Re: Cute player attributes crashed game

Postby CC » 08 Nov 2009, 06:32

Well, so I don't know what you are saying. Every time Windows asks me, I send the logs, and the response is always that they were sent successfully.

Does it matter to you that the game crashed with this player attribute for me? Sure, you haven't experience an error with it, but it happened to me. Are you saying that the game crashed for another reason this time, and that the player attributes were just a coincidence? I don't think that you are saying that I am making this up, but I really don't know.
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Re: Cute player attributes crashed game

Postby manutoo » 08 Nov 2009, 06:58

oops, sorry i wasn't very clear in my previous message... Yup, I guess it's related to another display bug, one that stalls the game since long time & I couldn't locate so far... But without the System.log, I can't be sure...
You play with a full version right ? I looked the last error logs I got (I don't get too many every day), and I didn't see the email address u use for the forum, nor any other one that make me remind u (most are from trial version anyway).
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Re: Cute player attributes crashed game

Postby CC » 08 Nov 2009, 07:22

Hi,

I think the misunderstanding is about how I am sending the logs to you. As shown in the picture that I posted, I am just clicking the buttons to send them to you when Windows alerts me. I am not e-mailing them to you. I guess I assumed that Windows was getting those logs to you somehow (the process seemed to complete, and the applet indicated that the report would be sent to Managames.com). Do you not get these when they are sent this way? That stinks, if so, as I have sent many. It looks like these system.log files are not maintained, so I don't think that I have any way of sending you them all over again (the old ones) without using some data recovery software to recover them.
Should I always e-mail the logs to you instead of using the tool that appears with the crash? I am using the full version.

Thanks
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Re: Cute player attributes crashed game

Postby manutoo » 09 Nov 2009, 05:55

The System.log contains the email address of the user, if he bought the full version, so I can contact him to request further details about the crash, possibly his saved games, etc...

But it seems the automatic sending doesn't work with your PC (maybe a firewall issue), coz I guess I didn't get ur reports... :sweat:
Could u manually send me your System.log after the next 3 crashes u'll get ?
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Re: Cute player attributes crashed game

Postby CC » 09 Nov 2009, 07:12

Sure. I will do this. However, maybe this is a bug in the game? I don't know. All I know is that Windows sends the report, and there is a brief delay while it is doing this. Then, it says that the sending of the log or report or whatever was successful. I am only using the Windows firewall on this computer, and that certainly is not blocking this simple outgoing transmission. If your server were trying to make an incoming connection, that would be different. But, I think that only my computer is submitting something to managames.com, and that isn't being blocked. The problem lay somewhere else, I think. Does this work? Do you receive system.log files from others sent this way? Have you tested this lately?


I looked at the drwtsn32.log file on my computer, and there is information there about the crashes. For instance:

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=6016)
When: 8/29/2009 @ 00:38:24.875
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=4564)
When: 8/31/2009 @ 00:19:40.562
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=4980)
When: 9/13/2009 @ 00:31:57.390
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=5268)
When: 9/15/2009 @ 13:36:21.531
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=5888)
When: 9/16/2009 @ 07:44:55.640
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=1568)
When: 9/16/2009 @ 13:21:39.109
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=5628)
When: 9/17/2009 @ 08:58:16.625
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=4652)
When: 9/30/2009 @ 10:19:42.406
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=3184)
When: 10/3/2009 @ 13:09:23.218
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=5984)
When: 10/19/2009 @ 18:25:47.765
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=4012)
When: 10/25/2009 @ 22:59:35.421
Exception number: c0000005 (access violation)

Application exception occurred:
App: C:\Program Files\Tennis Elbow 2009\TennisElbow.exe (pid=4848)
When: 11/6/2009 @ 08:13:45.515
Exception number: c0000005 (access violation)


Would any of this help?
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Re: Cute player attributes crashed game

Postby manutoo » 10 Nov 2009, 07:10

I'm receiving a few reports everyday, so at worst, it's working at 50%... ':D
From what u described, it looks like it's working correctly, so I'm not sure why I don't receive yours...

The error reports are not much useful, except it's the same kind of error than the long lasting display bug, but it could also be from something else, as it's a very generic error.
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Re: Cute player attributes crashed game

Postby drivebabolat » 07 Jan 2010, 19:06

CC wrote:The picture says it all. This "Karlvic" I guess tried to be cute by making his doubles partner a stick figure. The game crashed immediately (and he also switched to another application) (so, no one cheats? :roll: ). I sent the log as requested when the application faulted (using the Windows tool). There have been many application crashes for me since the last release, and I have sent the log almost always.

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